Frequently Asked Questions

Questions before ordering? Start here.

We’d rather give you a clear answer before you buy than leave you guessing afterward.

Does Vélora really project clearly through dark or tinted windows?

Yes. Vélora uses an ultra-bright HD LED optical lens engineered specifically to project through automotive glass.

The high-intensity Halloween animations (pumpkins, skulls, ghosts, witches, and more) shine sharp, vivid colors onto your interior glass—even through heavy factory window tint (down to 15% tint)—without looking blurry or washed out.

Where does it look best in the car?

Vélora works anywhere with a USB port. Most drivers plug it into their center console, dashboard USB, or rear passenger ports.

Using the 360° flexible gooseneck, you can aim the projection onto your front windshield, passenger side glass, rear window, or sunroof. It’s built for night drives, local car meets, drive-thrus, or trick-or-treat night cruises.

Does it require tools, splicing, or wiring?

Zero wiring, zero tools, zero splicing.

Vélora is 100% plug & play. Just plug it into any standard 5V USB port or 12V cigarette lighter adapter, adjust the flexible arm to your angle, and select your slide. You can set it up or take it down in under 30 seconds without modifying your vehicle.

Will it drain my car battery or get hot?

No. Vélora runs on standard, safe 5V USB power. It turns on and off automatically with your car ignition and generates minimal heat, making it completely safe to leave plugged in for long night drives.

Can I swap out the Halloween designs?

Yes! Each Vélora set comes with interchangeable HD slide lenses (including Jack-o'-Lantern, Skull, Ghost, Flying Witch, Haunted House, and Spooky Hand). Swapping designs takes 5 seconds—just slide out the current lens and pop a new one in.

When will my order arrive?

Current U.S. delivery estimates are approximately 6–12 business days, and live tracking is provided immediately after dispatch.

For complete information, visit our Shipping Policy.

Can I track my order?

Yes. Once your order ships, you’ll receive an email with your direct tracking link. You can also visit our Track My Order page anytime.

What if something is wrong when it arrives?

Contact us at velorasupport.co@gmail.com with your order number and a quick photo or video showing the problem. We’ll review it instantly and send a replacement or issue a resolution.

Can I return my order?

Eligible orders may be returned within our risk-free 30-day return window. Please review our full Return & Refund Policy for eligibility and simple instructions.


Still need help?

Our support team is available 24/7 at velorasupport.co@gmail.com.